The following are just a small sample of the thank you letters and emails we get from our customers. In addition you may click here to visit The China Detectives eBay Page to read over 1000 comments about our service - ALL GOOD!
I'm very impressed by the speed and quality of your service and will recommend you to my friends. - Mrs Carr (Newcastle - UK)
It was lovely to open the package from you which arrived today. Our coffee pot disappeared in a house move 20 years ago and it is just as I remembered it. I am very grateful for your prompt and helpful service, and impressed by the careful packaging of goods in transit. - Mrs Wearden (USA)
What fantastic service! - Mr Hardy (Macclesfield - UK)
What can I say; my sister in law has been pouring salt from a hole in her Arabesque (Denby) salt pot for years. I see an advert in People's Choice and within one week you have provided me with a new one for her. Thank you so very much for a wonderful service. - Mrs Rose (Weymouth - UK)
I would like to say how pleased I am with the service you offer. Very helpful, courteous, prompt. I've passed your name on to a neighbour who is missing some Royal Doulton items. Keep up the good work. - Mrs Foster (Godalming - UK)
Please allow me to send my heartfelt thanks for your wonderful service. Thank you for making your services available in the USA via the Internet and posting pictures of the dish patterns for those of us who no longer know our pattern name. Thank you for accepting credit cards. Thank you for your immediate response to my emails and for shipping my order so promptly. I'm not sure there are words in the English language that expresses my satisfaction and gratitude. Thank you will have to do for now. - Mrs Warren (USA)
Thank you for your prompt and excellent service....Again many thanks, and I will happily recommend your service to friends and family. - Mrs Hugh (Carmarthenshire - UK)
We were delighted with the quality of the china we received. - Mr Brunton (Glasgow - UK)
Thank you for helping me on finding the chinaware I asked if you could find for me. This will make my girlfriend very happy...Now I know where I can go to find chinaware and have a prompt service. - Mr Robinson (UK)
Last month I ordered from you a covered vegetable dish from Royal Doulton "Flirtation" range which you duly sent me and unfortunately had a very minor fault. When I phoned you about this your immediate response was to send a replacement asap and not only that but you said for me to keep the original dish even though I was quite happy to return it. The second dish duly arrived, beautifully packed and in lovely condition. Thank you so much for a really wonderful service. I really appreciate your prompt and very generous reply. - Mrs Craven - Powys - UK)
The teapot lid fits! I'm delighted and very impressed with your efficient service. I've told all my friends and will pass on your details. - Mrs Fenton (Canada)
We would like to say how impressed we are with the speed of service and the quality of the items. - Mrs Ferguson (Middlesex - UK)
Just wanted to let you know that my Portmeirion arrived in perfect condition. If you ever need a recommendation from the United States I would be happy to refer you. - Mrs O'Neil (USA)
Thanks again for your immediate input, I wish more people were like you and willing to help.- Mr Simunaci (USA)
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